About Our Bracelets...Only the finest quality sterling silver, bali sterling silver, lead free pewter, and 14K gold-filled beads are used. Sterling silver is 92.5% silver and 7.5% copper. All crystals used in our adult jewelry is Genuine Swarovski Crystals, no others. Crystals are used to represent the birth month in most designs unless otherwise noted. In compliance with the Consumer Product Safety Commission, we will no longer use Swarovski crystals in our childrens designs because of the lead content. All baby and children's designs containing crystals will now be created with lead free, fire-polished Czech glass. Please feel free to contact us with any questions about this new law and our compliance. On multiple strand bracelets, when possible, we use sterling silver tie bars to hold the strands together. This keeps the strands from overlapping or flopping around. We do not show these in many of our images but use them in almost all of the designs. If you prefer not to have these on your bracelet, please let us know before you order. We do use glass beads in some of our designs and will state this in the product description. Glass can chip or crack so please order accordingly. Gold-filled beads have real 14K gold bonded to a base metal, giving it more strength and making it more resistant to dents than solid 14K gold. This is NOT the same as gold-plating which is a thin sprayed-on layer of gold, which eventually wears off. Multiple Names on One Strand Name bracelets are made with sterling silver letter blocks. Only two names per strand please. More than 2 names per strand will take away from the design of the bracelet. A $15 charge per name per strand applies if you want to add multiple names on the same strand. This includes middle names and names such as: Anna Belle, Sara Jane, Mary Beth, Grandma Mary, etc. Please, No Exceptions. To order 2 names on a strand please list the name as John and Mary or John & Mary on the line provided for each strand. If you are using a first and middle name please list it as John Michael or Mary Grace. Design spacing on a first and middle name is a bit different than spacing for 2 separate people. Add A Strand Later For New Family Additions! If you purchase your bracelet now but have more children in the future, you simply mail your bracelet back and we can add a new strand for the cost of one strand and a restringing fee per strand. Another option is to add an ACCENT or Non-Name version Strand now and when the new baby has arrived, we add the name for Free. You only pay for the restringing fee and shipping. An Accent Strand or Non-Name Version Strand is a strand added to your bracelet in the same pattern as the overall design minus the sterling letters. This is used as a place holder for future children or as an added design for those that prefer a 2 or 3 strand bracelet with one or two children. Regarding Baby & Children's Bracelets Our bracelets contain small parts. Please do not leave small children unattended while wearing any type of jewelry. Please use your best judgement when giving a baby bracelet as a gift. They are intended as Heirloom Keepsakes and should be worn with adult supervision at all times. All bracelets are strung on 49-strand stainless steel wire coated in nylon. This wire is very strong but still drapes like string. We use only the finest wire the jewlery industry provides. All Bracelets come with an attractive Keepsake Pouch and Jewelry Care Instructions at no extra charge. We DO NOT charge extra for our dangles or charms. A combination of 2 Dangles and 1 charm or 3 dangles can be added to your bracelet at no extra charge! Dangles and charms are attached with a small jump ring that we do not solder. We do recommend having a local jeweler solder the items for you which normally costs just a few dollars. The original set of dangles and charms are provided at no charge. Replacement dangles and charms are available for a small fee. If you need replacements you can order replacements online here. Our products are custom made, personalized items made specifically for you therefore they are Non-Returnabale. We have taken great care in providing accurate online images of our bracelets so you know exactly what you are purchasing. If a return is authorized, there will be a 50% restocking fee to cover the cost of lost materials and labor. If no clasp is specified, the Lobster clasp is used. Clasp selections on all 3-4 Strand bracelets are at the designers discretion to assure quality in design and stability. A Lobster Clasp is the best choice for security and we can not guarantee a toggle clasp or magnetic will never fall off,so please select your clasp wisely. If a size is not provided for your bracelet, we will make the bracelet 7.25" which is our average. Minor variations in Bali designs may occur depending on current supply. Design changes are minimal if at all. Repairs, Resizings & Adding Strands Please contact our office for information on "How To Return" your bracelet for a repair, a resizing or adding new additions. We will email you information on how to send it back properly or you can print the information out online. Please follow our instructions completely to insure that your bracelet arrives safely and with all the information we need to make your updates in a timely manner. We can only work on our own designs. If you have a bracelet from another company, we are unable to repair, resize or add to that bracelet due to copyright issues. Discontinued Designs and Letter Beads Over the past few years many of our manufacturers have discontinued certain letter bead styles and beads we use in our designs. As a result we have had to discontinue or retire certain style letter beads and designs. If you need a repair or addition to one of these retired/discontinued designs, we may be uanble to provide that service. We apologize in advance for this situation but hope our customers realize it was not our choice to do so. Costs for Resizing/Restringing a Bracelet are: 1 Strand - $20.00 2 Strand - $30.00 3 Strand - $40.00 4 Strand - $50.00 Necklaces - Contact our office for a quote. We do not offer a printed catalog at this time. |
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